Privacy Policy
Ace Integrated Technologies (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the Dallas-Fort Worth region and beyond.
1. Information We Collect
We collect personal and technical information in the following ways:
A. Personal Information You Provide to Us:
- Name, email address, phone number, and physical address
- Project details or service inquiries
- Payment or billing information (when applicable)
- Information shared through forms, emails, or direct contact
B. Automatically Collected Information:
When you interact with our website or connected systems, we may collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Website usage data (e.g., pages visited, time spent)
- Operating system
C. Third-Party Integration Data:
If you use third-party devices (e.g., smart thermostats, security cameras), we may access limited data necessary to deliver integrated automation services.
2. How We Use Your Information
We use the collected data to:
- Deliver, manage, and improve our smart home and commercial automation services
- Respond to service requests or inquiries
- Schedule consultations or on-site visits
- Configure and support integrated technology systems
- Send service updates or promotional offers (with your consent)
- Monitor and enhance website performance and user experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service providers and subcontractors assisting in installations or support
- Technology partners when integrating third-party hardware/software
- Law enforcement or legal entities if required by law or in the case of a security threat
- Business partners or affiliates only with your explicit consent
4. Data Security
We implement industry-standard physical, electronic, and managerial procedures to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to protect your login credentials and avoid sharing sensitive data over unsecured channels.
5. Your Choices
You can:
- Request access to or correction of your personal data
- Opt out of marketing communications
- Withdraw consent to data collection (which may affect service functionality)
- Request data deletion, where applicable by law
To exercise these rights, please contact us at: sales@aceintegratedtech.com
6. Third-Party Services
Our website or systems may contain links to third-party websites or integrate with third-party technologies. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies individually.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions, concerns, or privacy-related requests, contact us at:
Ace Integrated Technologies
300 State St., Suite 93417, Southlake, TX 76092, United States
(817) 778-0931
sales@aceintegratedtech.com